1.1. This User Agreement (hereinafter - Agreement) in accordance with Article 367 of the Civil Code of the Republic of Uzbekistan is a public offer of “Single integrator for creation and support of state information systems UZINFOCOM” LLC (hereinafter - UZINFOCOM) and determines the terms and rules of use of services provided through the MyID information system, on which this Agreement is concluded.
1.2. The terms and conditions of this Agreement shall be unified for all Users.
1.3. Starting to use the Service/its separate functions, or passing the registration procedure, the User is considered to have accepted the terms and conditions of the Agreement in full, without any reservations and exceptions. In this case, the Agreement is considered to be concluded in writing on the terms of this Agreement and is an Agreement signed by the User and UZINFOCOM.
1.4. If the User does not agree with any of the provisions of the Agreement, the User may not use the Service.
1.5. UZINFOCOM has the right to change the terms of this Agreement without prior notice to the User. Changes made to the terms and conditions of the Agreement shall come into force after three days from the date of their placement in the Service, with simultaneous loss of the previous version of the Agreement.
1.6. The following terms and definitions shall apply in this Agreement:
Service - MyID mobile application (for Android and iOS), MyID mobile SDK, MyID web SDK and other components of the MyID Biometric Identification Information System, providing an opportunity to identify and authenticate individuals by biometric facial parameters (facial geometry) to provide them with online authorized access to financial and other services.
The owner of MyID is UZINFOCOM;
individual - a citizen of the Republic of Uzbekistan who has a biometric passport or ID-card, a foreign citizen and stateless person permanently residing in the Republic of Uzbekistan and who has received an ID-card in accordance with the established procedure, as well as a non-resident - a foreign citizen who has received a personal identification number of an individual (PINFL) in accordance with the established procedure;
User - a person using the Service via the Internet;
processing of personal data - implementation of one or a set of actions on collection, systematization, storage, modification, addition, use, provision, transfer, depersonalization and destruction of personal data;
means of protection of the Service - mechanisms of protection of the Service from unauthorized access of third parties, including the establishment of a pin code, authentication by biometric characteristics (fingerprint, etc.) of the owner of the device.
2.1. UZINFOCOM provides individuals with the opportunity to use the Service to obtain authorized online access to information resources connected to the Service.
2.2. Use of the Service is possible only if there is Internet access on the User's device (preferably at least 256 Kbps).
2.3. UZINFOCOM provides consulting support to Users, upon their request, in the mode of eight-hour working day from Monday to Friday, except for official holidays in accordance with the legislation of the Republic of Uzbekistan.
2.4. The Services are provided on an “as is” basis. UZINFOCOM does not provide any guarantees regarding the compliance of the Service with the specific purposes and expectations of the User.
3.1. The User is FORBIDDEN to use the Service from devices on which:
– root permissions (root-access) have been obtained;
– device emulation (Android/iOS emulator or other virtual environment) is performed;
– Interception or spoofing of network traffic (Man-in-the-Middle, etc.), including using fake SSL-certificates, proxy servers, sniffers and similar means.
3.2. In case of detection of said violations:
– The User's access to the Service may be immediately and irrevocably blocked, without the possibility of restoration;
– relevant technical and user data (including IP addresses, device and action identifiers) may be recorded and transferred to authorized state and law enforcement authorities in accordance with the legislation of the Republic of Uzbekistan.
4.1. To register in the Service, the User must indicate the series and number of a valid biometric passport of a citizen of the Republic of Uzbekistan or ID card and date of birth or indicate PINFL.
4.2. In the Service, the User is given the opportunity to familiarize and accept the terms of this Agreement.
User may not proceed with registration without agreeing to the terms of this Agreement.
The User who fails to familiarize himself/herself with the terms and conditions of this Agreement in due time assumes all risks associated with unfavorable consequences for the User as a result of using the Service.
The User, accepting the terms of this Agreement in the Service, consents to the processing of his personal data to ensure identification and authentication.
Personal data of the User shall be processed in accordance with the terms of the Privacy Policy, which is an annex to this Agreement, and the Law of the Republic of Uzbekistan “On Personal Data”.
4.2. In the Service, the User is given the opportunity to familiarize and accept the terms of this Agreement.
4.4. If the cell phone number is changed, the User can change it in the profile by confirming it with a one-time password (OTP).
5.1. The User may use the Services to gain access to information resources connected to the Service.
5.2. The User may not use the Services to violate the rights of third parties, as well as for purposes contrary to the current legislation of the Republic of Uzbekistan.
5.3. The user of the Services is obligated to:
– fulfill the requirements of this Agreement;
– provide accurate data when using the Service, do not impersonate any other person;
– ensure information security of devices and security features through which the Service is accessed;
– immediately notify UZINFOCOM in case of violation (or suspicion of violation) of confidentiality or safety of its means of access to the Service;
– do not use the Service for fraudulent and other illegal purposes;
– при несогласии с каким-либо отдельным положением или с Соглашением в целом прекратить любое использование Сервиса.
It is strictly prohibited to use the Service from devices specified in Section 3 of this Agreement.
6.1. UZINFOCOM has the right to:
a) limit the User's access to information resources connected to the Service, or permanently deprive the User of access to the Service by blocking their account in any of the following cases:
– violation of the terms of this Agreement by the User;
– if it is required to comply with legal requirements or court decision;
– if UZINFOCOM has reasons to believe that the actions of the User may cause damage to UZINFOCOM, as well as physical and/or legal persons, which is considered as a gross violation of the terms of this Agreement.
Such actions include, but are not limited to:
– unauthorized interference with the operation of the Service software, including attempts to hack it;
– actions of misrepresentation, including attempts to impersonate another person or organization;
– use of compromised hardware and software environment, including, but not limited to:
– running the Service on emulators of mobile devices;
– use of devices with obtained root rights (root access) or other signs of violation of the integrity of the operating system;
– use of technical means to intercept, analyze or modify network traffic (including Man-in-the-Middle attacks, installation of fake SSL certificates, use of proxy servers, etc.).
b) at any time limit or disable access to information resources connected to the Service, temporarily for an indefinite period or permanently, without prior notice to the User.
6.2. UZINFOCOM is obligated to:
– to ensure uninterrupted operation of the Service, except for interruptions related to scheduled preventive maintenance, or when interruptions in the operation of the Service occur due to the fault of third parties;
– provide Users with consulting support in the process of using the Service;
– in accordance with the legislation of the Republic of Uzbekistan on personal data to take legal, organizational and technical measures to protect personal data of Users, observance of confidentiality of personal data, prevention of illegal processing of personal data.
7.1. This Agreement comes into effect from the moment of the User's actions on the use of the Service or the User's registration in the Service and is valid for 5 (five) years from the moment of deleting the Service or the application connected to the Service from the User's device.
8.1. For non-fulfillment or improper fulfillment of obligations stipulated by this Agreement, the Parties shall be liable in accordance with the legislation of the Republic of Uzbekistan and this Agreement.
8.2. The User will be liable for damage caused to UZINFOCOM and/or physical and other legal entities in connection with its failure to comply with the terms of this Agreement.
8.3. The User is personally responsible for the safety and inaccessibility to third parties of the selected means of protection of access to the Service, as well as for the safety and security of the mobile device. In this case, all actions under the User's account are considered to be made by the User himself.
8.4. By registering in the Service, the User agrees that the use of the Service or inability to use it is solely at the risk of the User.
8.5. The User realizes that for violation of the legislation on personal data, committed from selfish or other inferior motives, they are liable in accordance with the administrative and criminal legislation of the Republic of Uzbekistan.
8.6. UZINFOCOM shall be responsible for ensuring stable and uninterrupted functioning of the Service except for the cases specified in subparagraph “g” of paragraph 8.7. of this Agreement.
8.7. UZINFOCOM is not liable for:
a) за negative consequences and losses of the User arising as a result of events and circumstances beyond the competence of UZINFOCOM, as well as for acts or omissions of the User and/or third parties;
b) for possible damage or losses caused by the User's use of the Service or inability to use the Service;
c) in case the User's data processed by the Service became available to third parties (intentionally or negligently), due to unauthorized access to the User's device or actions of virus or malicious software on the mobile device;
d) for inability to use the Service due to circumstances beyond his control, including due to prohibitions and restrictions imposed by governmental or judicial authorities;
e) for the loss of personal data that occurred through no fault of UZINFOCOM.
f) for failures, interruptions, or inability to perform the functions of the Service, if such failures, interruptions, or inability to perform the functions of the Service are a consequence:
actions of third parties aimed at unauthorized access to the Service software;
inoperability of connected third-party web services;
maintenance work;
power supply problems, overloads, internet and mobile network outages;
presence of errors, irrelevance of the User's personal data in the databases of state authorities authorized to process personal data of individuals.
g) for any loss or damage incurred by the User due to the fact that the User has not familiarized and/or not timely familiarized with the terms and conditions of this Agreement, as well as with other agreements or conditions when receiving services through information resources connected to the Service.
8.8. UZINFOCOM does not guarantee or make any representations that the use of the Service will be uninterrupted or error-free when the User receives services through information resources connected to the Service.
8.9. The Parties to this Agreement shall not be liable for full or partial non-fulfillment of their obligations under the Agreement, if such non-fulfillment was a result of force majeure (force majeure, which occurred after the conclusion of the Agreement as a result of events of extraordinary nature, which they could not foresee and prevent by reasonable measures). Such force majeure events include: flood, fire, earthquake, land subsidence and other natural disasters; war or hostilities, embargoes, blockades, actions of the authorities preventing the fulfillment of the Agreement.
9.1. In case of non-fulfillment or improper fulfillment by UZINFOCOM of its obligations under this Agreement, the User has the right to submit to UZINFOCOM a claim in writing.
9.2. UZINFOCOM is obligated to consider the claim in accordance with the procedure established by the Law of the Republic of Uzbekistan “On contractual-legal basis of activity of economic entities” within fifteen days. The answer to the claim shall be sent by registered mail, electronically, or delivered to the User against receipt.
10.1. All disputes and disagreements on execution of this Agreement shall be resolved in accordance with the current legislation of the Republic of Uzbekistan.
